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We at Stunster strive to offer our customers
the best products at the best possible prices. Due to the nature of the
products, returns will not be accepted unless the product is found to be
defective.
All returns, refunds, or exchanges must be approved by Stunster before any
products are returned.
All of our products are tested before shipping. Your
satisfaction is our number one concern. If you have any questions regarding
our products, please
contact
us.
All our hidden cameras, surveillance equipment, and other
Stunster products are special ordered and are NOT
subject to cancellations. Due to the nature of our product line, returns
will only be accepted for products damaged upon shipment to the customer*.
All returns must be authorized by Stunster before product(s) is returned.
All products must be returned in the original packaging. Stunster will
replace, refund, or credit your account for returned product(s) at
Stunster's discretion.
*Special exceptions may be made on a case by case basis determined by Stunster. In this event, returns are subject to deductions for shipping
costs and a 25% restocking charge and must be returned within a five (5) day
period from date of receipt of product(s). NO refunds will be given for
products returned without explicit permission from Stunster.
Any return must be authorized by a representative of Stunster and under no
circumstances will returns be accepted otherwise. Authorization and shipping
instructions must be obtained from Stunster. No returns will be authorized
after five (5) BUSINESS days of receipt of product(s) by the customer.
SHIPPING & HANDLING CHARGES ARE NON-REFUNDABLE.
REQUEST TO RETURN PRODUCTS MUST BE OBTAINED FROM Stunster WITHIN FIVE (5)
DAY PERIOD AFTER THE CUSTOMER HAS RECEIVED THE PRODUCT(S).
WARRANTY: We guarantee all Stunster products to be free of defects in
workmanship and material for 90 days (unless manufacturer's warranty is
longer) after sale to the customer. We will replace or repair the product(s)
at our option providing there is no evidence of customer misuse, or
alteration. |