FOR TASER RETURNS
If you are having problems with your Taser, you can contact Taser for technical support at 1-800-978-2737 or visit Taser Online Trouble Shooting Guide for help.
If your Taser is definitely defective, Taser International is responsible for repairing or providing a new Taser.
Visit TASER Warranty Repair / Returns to get RMA# and information to return your Taser.
FOR ALL OTHER PRODUCTS
We at Stunster strive to offer our customers the best products at the best possible prices. Due to the nature of the products, returns will not be accepted unless the product is found to be defective.
All returns, refunds, or exchanges must be approved by Stunster before any products are returned.
All of our products are tested before shipping. Your satisfaction is our number one concern. If you have any questions regarding our products, please contact us.
All our hidden cameras, surveillance equipment, and other Stunster products are special ordered and are NOT subject to cancellations. Due to the nature of our product line, returns will only be accepted for products damaged upon shipment to the customer.
All returns must be authorized by Stunster before product(s) is returned. All products must be returned in the original packaging. Stunster will replace, refund, or credit your account for returned product(s) at Stunster's discretion.
Special exceptions may be made on a case by case basis determined by Stunster. In this event, returns are subject to deductions for shipping costs and a possible restocking charge and must be returned within a five (5) day period from date of receipt of product(s). NO refunds will be given for products returned without explicit permission from Stunster.
Any return must be authorized by a representative of Stunster and under no circumstances will returns be accepted otherwise. Authorization and shipping instructions must be obtained from Stunster. No returns will be authorized after five (5) BUSINESS days of receipt of product(s) by the customer.
SHIPPING & HANDLING CHARGES ARE NON-REFUNDABLE.
REQUEST TO RETURN PRODUCTS MUST BE OBTAINED FROM Stunster WITHIN FIVE (5) DAY PERIOD AFTER THE CUSTOMER HAS RECEIVED THE PRODUCT(S).
WARRANTY: We guarantee all Stunster products to be free of defects in workmanship and material for 90 days (unless manufacturer's warranty is longer) after sale to the customer. We will replace or repair the product(s) at our option providing there is no evidence of customer misuse, or alteration.